FAQ
Delivery
What are the available delivery options ?
To deliver their porducts, Geodatindustry sends a zipped folder by e-mail. This sipped folder contains files in the format : Access, Excell, Csv, Kml and Shp.
You can choose the delivery mailbox during the purchase.
Is Geodatindustry delivering worldwilde ?
As our products are sent via e-mail, we deliver everywhere in the world. However, please be aware that the prices are adapted according to the laws in your country.
How long will it takes to receive my purchase ?
Geodatindustry wants you to have the final version of our products, so the delivery process will last up to a week.
Payment
What are the means of payment ?
As the products are only payble online, you can use :
Paypal, Marster Card, Visa et Bank Card
Is buying on-line safe?
Because your security is our prioirty, we assure your purchase security and we code your sensitive data.
Orders
How can I order a product ?
If you have a country in mind, you have to to choose if you want further informations about shops or companies. Then, you will be able to choose your country. Once you are on your country page, you will only have to choose the category and to buy the wanted database.
Do I need an account to order ?
Yes, you do. It allows you to manage your orders and it allows us to communicate easily with you.
How do I track my order?
The page Order tracking is specially made for this purpose. You only need your Order ID (given to you after your purchase) and your Billing email.
Is there a return service ?
As our products are digitised, there is no refund after the delidery. If you don’t want to make a mistake, feel free to download our free sample available on every product page.
Contact
If you have any other question, you can contact us on the Contact page.